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Privacy Policy

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have any questions, concerns, or comments about our privacy policy, please contact us using the form on the "Contact Us" page.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. Use of our copyrighted images found on our website is illegal.  If you use our images on your own site either for profit or not for profit you will be charged upto $500 per day per image.  All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

As a general rule, FireFold warrants all terminated cables for a lifetime of standard use and all other products are warranted against defects in materials and workmanship for a period of one year from the purchase date. These warranties vary by product and details can be found on the specific product pages, as well as within our website. All other products, including network electronics and power protection are covered by the manufacturer's warranty, which is subject to change without notice.

FIREFOLD’S WARRANTIES DO NOT COVER ANY DAMAGES INCURRED BY ACCIDENTS, MISUSE, ABUSE, OR NEGLIGENCE. DAMAGE TO ANY OF FIREFOLD’S PRODUCTS BEFORE, DURING, OR AFTER USE NEGATES ANY WARRANTY BENEFIT. YOU AGREE THESE PRODUCTS ARE OFFERED ON AN AS-IS BASIS. IN NO EVENT SHALL FIREFOLD’S TOTAL LIABILITY EXCEED THE COST PAID FOR THE DEFECTIVE PRODUCT. FIREFOLD SHOULD NOT BE HELD LIABLE TO YOU OR ANY THIRD PARTY FOR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA OR PROFITS.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

E-Mail Policy

We do not sell your email address to anyone anywhere. We may occasionally send emails to you about new products or sales. If you would not like to receive emails from us, just email us and you will not be contacted by us unless it is directly related to an order you placed with us.

Product listings

FireFold makes all possible efforts for accuracy in all item descriptions, product images, spec sheets, and pricing on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, product image, spec sheets, and pricing information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. FireFold reserves the right to send an item that may have visual differences from what is pictured on the product page. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, FireFold has at its sole discretion the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. FireFold will not be held liable for any technical related issues concerning functionality that is not listed in product descriptions. For functionality aside from what is expressly stated in the product description, please call our technical support department at (704) 979-7100 before purchasing.

Product Revisions

FireFold is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, FireFold makes its best efforts to ensure that all product information is up-to-date and factual. There are varying determinates which could cause the information on our website to become outdated without our direct knowledge. This includes, but is not limited to physical product design and package design. FireFold will not be held responsible for product revision changes.

Typographical Errors

FireFold is not responsible for typographical errors. All typographical errors are subject to correction. All orders will be reviewed. If any changes are needed FireFold will contact you.