Please contact us by phone within 15 minutes of
placing the order or we cannot guarantee we will be able to change it. We have
to be quick to offer same-day shipping!
Placing an order on the website is the easiest way. Add items to your
cart and proceed to check-out. If you’d rather not order online, you can give
us a call during business hours to order.
Either you are not local to our NC warehouse or one or
more items in your order isn’t stocked locally. Individual product pages will
state local pickup availability.
If your billing or shipping address is located in NC,
our website will charge you tax. All it knows is where you are. To place an NC
tax exempt order, please give us a call. We will need a copy of your tax exempt
certificate if we don’t already have it on file.
Sure! But please contact us within 15 minutes of
placing your order or we may not be able to change it. Changing a shipping
address may also change shipping charges.
Please let us know as soon as possible. Report any
order issues by phone, email, or chat within 10 days of receipt. We may ask for
pictures to resolve the issue more quickly.
Subscribe to our
newsletter and follow us on social media for the most up-to-date coupons. You
can also check the home page of our website to see if we are running a current
special or sale.
Most orders placed before 4:00 Eastern ship the same
day. Certain brands or products may have more of a lead time. Once shipped,
typical ground transit is 1 to 5 business days.
In most cases, the order simply does not meet the
minimum total for free shipping. Certain bulk cable, racks/enclosures, tools,
and wire management solutions cannot ship free due to weight and dimension
restrictions.
If you have an account, just log into your account to
check tracking on your order. You can also take a peek at the tracking number
sent via email once the order has shipped. If neither is an option for you,
contact us and we can check.
We hope not. However,
restocking fees may be charged if a product is returned in a condition that is
no longer like new. Select brands are also always subject to a restocking
fee.
We will be closed for New
Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (and the
Friday after), Christmas Eve, and Christmas Day.
They stock basic
necessities like TV mounts and cables. They also offer computer and cell phone
repair, new and refurbished computer sales, and AV installation services.
