If your billing or shipping address is located in NC,
our website will charge you tax. All it knows is where you are. To place an NC
tax exempt order, please give us a call. We will need a copy of your tax exempt
certificate if we don’t already have it on file.
In most cases, the order simply does not meet the
minimum total for free shipping. Certain bulk cable, racks/enclosures, tools,
and wire management solutions cannot ship free due to weight and dimension
If you have an account, just log into your account to
check tracking on your order. You can also take a peek at the tracking number
sent via email once the order has shipped. If neither is an option for you,
contact us and we can check.