• Customer Service

  Phone: 704-979-7100

  Fax: 704-979-7150

• Address

  2701 Derita Rd.

  Concord, NC 28027

• Store Hours (EST)

  Monday-Friday 8:00AM-6:00PM

  Saturday 10:00AM-4:00PM

The best way to contact FireFold is via our Ticketing System above. We can ensure an accurate response in a timely manner with this system. The ticketing system allows you to view all communications that you have had with FireFold, and responses will be quicker than contacting FireFold via phone.

Notice:
FireFold conveniently offers a no-fee service for phone orders. Phone order discrepancies must be handled within fifteen minutes of placing the order with a FireFold representative. FireFold is not responsible for any discrepancies of what was ordered after a shipment has been created.

FireFold 2012 Holiday Schedule
FireFold observes the following holidays and will be closed:

Monday, January 2, 2012 - New Year's Day
Monday, January 16, 2012 - Martin Luther King, Jr. Holiday
Friday, April 6, 2012 - Good Friday
Monday, May 28, 2012 - Memorial Day
Wednesday, July 4, 2012 - Independence Day
Monday, September 3, 2012- Labor Day
Monday, November 12, 2012 - Veterans Day
Thursday, November 22, 2012 - Thanksgiving Day
Friday, November 23, 2012 - Day After Thanksgiving
Monday, December 24, 2012 - Christmas Eve
Tuesday, December 25, 2012 - Christmas Day
Monday, December 31, 2012 - New Year's Eve