Shipping Methods:

• Local Pickup* (Concord warehouse, not available for all items)
• USPS First Class Mail** (up to 14 business days)
• USPS Priority Mail** (average 2-3 business days)
• UPS Ground (preferred, up to 6 business days)
• UPS Three Day (preferred, 3 business days guaranteed)
• UPS Second Day Air (preferred, 2 business days guaranteed)
• UPS Next Day Air Saver (preferred, next business day by 5PM)
• UPS Next Day Air (preferred, next business day)
  
  

*Please call for availability before placing your order. Shipping charges may apply to items not stocked in our NC warehouse.

**Not delivery time guaranteed, does not provide detailed tracking. Under select circumstances, FireFold may upgrade orders from USPS Priority Mail to UPS Ground shipping at no extra charge. This enables live tracking and insures the parcel in the event it is lost or damaged.

Same Day Shipping Guarantee: Orders cannot be changed after 15 minutes.

Orders placed before 5PM EST ship same day. Some items do not ship from our NC warehouse, so please consider this when estimating shipping times. These products are not covered under our Same Day Shipping Guarantee. For a comprehensive idea of which items will ship from other locations, please refer to the Availability note under the Add to Cart button on each product listing.

If you have questions about items that do not list a specific shipping location or require an item to ship directly from our NC location, please contact Customer Service before placing your order.

Items with Free Shipping:

Applies to the lower 48 US States only. International orders and shipments to AK, HI and PR will incur shipping charges.

International shipments:

May incur a customs charge. FireFold does not control the charge and is not responsible for any fees you may encounter. Please visit UPS for more information.